Regional Business Manager – Mbarara

Job Overview

d.light Uganda seeks an experienced Regional Business Manager to lead operations in the Mbarara region. This role focuses on achieving revenue targets through effective sales team management and market development strategies. The position requires strong leadership skills and a deep understanding of route-to-market execution in Western Uganda.

The successful candidate will oversee distributor relationships, retail execution, and sales team performance across the region. You will be responsible for ensuring product availability at point of sale while maintaining healthy customer portfolios and collection targets. This is a full-time position based in Mbarara with regular field travel required.

As the company’s main representative in the region, you will develop and implement tactical sales strategies aligned with national business plans. Your role will involve coaching staff, optimizing distribution channels, and ensuring inventory management compliance. Success in this role directly contributes to d.light’s mission of expanding access to solar energy solutions in underserved communities.

Key Responsibilities

• Provide leadership in Route to Market development and distributor management to ensure retail-level ownership and increased sales revenue across the Mbarara region.
• Lead the design and entrenchment of retail execution strategies that build healthy product portfolios and strengthen customer trade relationships for mutual benefit.
• Ensure sales teams win at the Point of Sale through excellent trade marketing execution and proactive relationship management with retail outlets.
• Formulate and implement tactical sales strategies, business plans, and budgets within the designated region while monitoring performance against targets.
• Engage in staff performance management through coaching, field accompaniments, and capability development initiatives to optimize team effectiveness.
• Optimize Route to Market by designing and implementing robust sales and distribution models, including third-party logistics management where appropriate.
• Serve as the company’s main representative in the region, building relationships with key stakeholders and ensuring quality customer onboarding.
• Maintain customer delinquency below 20% through effective credit management and timely follow-up on payment schedules to achieve collection targets.
• Oversee stock and inventory management procedures at all locations under jurisdiction, ensuring compliance with laid-down procedures and expectations.
• Review new customer onboarding for payment quality and assess high-risk accounts to drive compliance with defined risk and quality of sales processes.

Qualifications & Experience

Essential

• Bachelor’s degree in Business Administration, Marketing, or a related field from a recognized institution.
• Minimum 5 years of progressive experience in sales management, business development, or regional leadership roles within FMCG or consumer goods sectors.
• Proven track record of achieving revenue targets and managing distributor networks in Western Uganda or similar regional markets.
• Strong understanding of route-to-market strategies, retail execution, and trade marketing principles applicable to the Ugandan context.
• Experience in team leadership, performance management, and staff development through coaching and field-based training methods.
• Proficiency in using sales force automation tools, inventory management systems, and basic financial reporting for business decision-making.

Desirable

• Previous experience working with renewable energy, solar products, or off-grid power solutions in emerging markets.
• Knowledge of microfinance principles or experience managing customer credit portfolios in developing economies.
• Familiarity with the Western Uganda market dynamics, including key distributors, retail chains, and local business practices in Mbarara and surrounding districts.
• Certification in sales management, business planning, or related professional development programs from recognized institutions.
• Ability to speak local languages prevalent in the Ankole region such as Runyankole or Rukiga, enhancing community engagement effectiveness.

What the Role Offers

• Competitive monthly salary commensurate with experience, plus performance-based bonuses tied to regional revenue and collection targets achievement.
• Company-provided vehicle for field operations, including fuel, maintenance, and insurance coverage to support extensive travel across the region.
• Comprehensive health insurance coverage for the employee and immediate dependents, including access to private healthcare facilities in Uganda.
• Monthly housing and transport allowances to support relocation and daily commuting requirements for the Mbarara-based position.
• Professional development opportunities including access to leadership training programs and industry conferences relevant to business growth in Africa.
• Meal vouchers or lunch subsidy for workdays, recognizing the extended hours often required in field-based regional management roles.
• Clear career progression path within d.light’s growing East Africa operations, with potential for national or cross-border responsibilities based on performance.

How to Apply

Interested candidates should submit a detailed CV, copies of academic certificates, and a cover letter outlining their suitability for the Regional Business Manager position. Please apply now by clicking the link below.

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