Job Overview Britam Insurance Uganda is seeking a dedicated Customer Service Assistant to join their dynamic team in Kampala. This role is pivotal in ensuring that clients receive exceptional service at every touchpoint, reinforcing the company’s reputation for reliability and customer-centric solutions. The position is ideal for someone who thrives in a fast-paced environment and…
Job Overview The Lotteries and Gaming Regulatory Board (LGRB) is seeking two Call Centre Attendants to join their customer service team in Kampala. This entry-level position is ideal for recent graduates or individuals looking to start their career in customer service within a regulatory environment. The role involves handling inquiries related to lotteries, gaming, and…
Job Overview Twyford International Uganda is seeking a dedicated Building Material Customer Service Specialist to join their growing team in Uganda. This role focuses on delivering exceptional service to customers seeking sanitary ware and building materials solutions. The specialist will be the primary point of contact for inquiries, orders, and after-sales support, ensuring a seamless…
Job Overview ANAYA PHARMACY is seeking a dedicated Customer Experience & Accounts Assistant to join their team at the Kyanja Ring Road location in Kampala. This full-time role combines front-line customer service with essential accounting and cash management duties. The successful candidate will be the first point of contact for customers while ensuring accurate financial…
Job Overview WASSHA Africa Uganda Ltd is seeking a motivated Customer Support Officer to join their growing team in the renewable energy sector. This role focuses on supporting agents and customers who use solar energy solutions across Uganda. The successful candidate will serve as a vital communication link between the company and its field agents,…
Job Overview Twyford International Uganda is seeking a dedicated Building Materials Customer Service Specialist to join their growing team in Luwero District. This role focuses on delivering exceptional service to customers in the building materials and sanitary ware sector. The specialist will be the primary point of contact for inquiries, orders, and after-sales support, ensuring…
Job Overview The International University of East Africa (IUEA) is seeking enthusiastic individuals to join their team as Call Centre Officers. This role serves as the vital link between the university and prospective students, parents, and other stakeholders. Located at the Kansanga campus in Kampala, this position offers an excellent entry point into the higher…
Job Overview Tugende is expanding recovery operations in Jinja to support its portfolio of clients. As a Recovery Agent, you will join a team focused on retrieving overdue payments while maintaining customer dignity and trust. This role supports Tugende’s financial health and helps entrepreneurs access essential assets. Recovery Agents at Tugende manage a diverse caseload,…
Job Overview Mogo Uganda, a fintech provider of vehicle financing, seeks a Call Centre Manager to oversee soft collections for its Phones and Mobility portfolios. Your primary goal will be to achieve daily, weekly and monthly recovery targets while maintaining high contact and right-party-contact rates. You will own key performance indicators such as cure rate,…
Job Overview A-Plus Funeral Management seeks a dedicated Customer Service Assistant to support its operations in Kampala and Mbarara. The role involves providing compassionate assistance to families during difficult times while maintaining efficient service delivery. The successful candidate will act as the first point of contact, handling inquiries via phone and email, scheduling appointments, and…
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