Head – Enterprise & SME Jobs – Airtel Uganda

Job Overview

Airtel Uganda is seeking a strategic leader to head its Enterprise & SME division, focusing on Airtel Money Payments and ecosystem partnerships. This role is pivotal in driving financial inclusion and digital transformation across Uganda. The successful candidate will oversee product development, partner onboarding, and revenue growth in the payments segment.

Key Responsibilities

• Numerically grow the existing client base in the assigned segment to meet business expectations through targeted strategies.
• Identify and engage new and prospective business partners to increase payments use cases across utilities, education, and commerce.
• Understand new client’s business needs and recommend the most appropriate Airtel money payments solutions and products tailored to their operations.
• Manage end to end the new client onboarding process that includes acquisition, product design, development, user acceptance testing, contracting, client training, product usage and retention.
• Work with the clients and the Airtel group to carry out market research on new product innovations and recommend revenue and customer experience impacting products and services in the assigned segment.
• Develop initiatives, campaigns, products, and solutions to materialize business and revenue growth in the payments segment through data-driven insights.
• Develop business cases to enhance new product development within the assigned segment and Airtel Money as a whole, aligning with corporate objectives.
• Work with IT in prioritization of products and services based on technical feasibility, market demand, and strategic alignment.

Qualifications & Experience

Essential

• Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field from a recognized institution.
• Minimum of 5 years of progressive experience in product management, partner management, or business development within telecommunications or fintech sectors.
• Proven track record of managing cross-functional teams, launching payment solutions, and driving revenue growth in competitive markets.
• Strong analytical skills with the ability to interpret market data, customer feedback, and financial metrics to inform strategic decisions.
• Excellent communication and negotiation skills, capable of building trust with diverse stakeholders including technical teams, external partners, and senior management.

Desirable

• MBA or postgraduate degree in a business-related discipline would be an added advantage.
• Experience working with Bharti Airtel Group or similar multinational telecom operators in Africa.
• Certification in Agile Methodology, Scrum, or Product Management from accredited institutions.
• Familiarity with Uganda’s regulatory landscape for mobile money and financial services, including compliance with Bank of Uganda guidelines.
• Previous experience in scaling digital payment platforms and managing large partner ecosystems across multiple regions.

What the Role Offers

• Competitive salary package with performance-based bonuses linked to revenue targets and partner acquisition milestones.
• Comprehensive health insurance coverage including medical, dental, and vision benefits for the employee and immediate family members.
• Company-provided housing allowance or accommodation support in Kampala, reflecting standard practices for senior roles in Uganda’s corporate sector.
• Monthly transport allowance and fuel benefits to ensure seamless mobility across the city and for client visits.
• Lunch benefits provided at the Airtel Uganda office canteen or through a meal voucher system for field staff.
• Opportunities for professional development through internal training programs, external certifications, and leadership workshops.
• Flexible working hours with core collaboration hours, supporting work-life balance in a dynamic environment.

How to Apply

Candidates are invited to submit their updated CV, relevant certificates, and a cover letter detailing their experience in payments ecosystem management and partner relations. Please ensure all documents are in PDF format and clearly labeled with your full name. Please apply now by clicking the link below.

About the Company

Airtel Uganda is a subsidiary of Bharti Airtel Limited, a leading global telecommunications company with operations in over 18 countries. Airtel Uganda provides mobile voice and data services to millions of customers across Uganda, offering a wide range of telecommunications solutions including Airtel Money, a leading mobile financial services platform. The company is committed to driving digital innovation and financial inclusion, partnering with local businesses, government agencies, and international organizations to expand access to affordable digital services. Airtel Uganda operates from its headquarters in Kampala, with regional offices and a growing network of customer touchpoints nationwide, positioning it as a key player in the country’s digital economy.

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