Monitoring and Recoveries Officer Jobs – Exim Bank Uganda

Job Overview

Exim Bank Uganda is seeking a dedicated Monitoring and Recoveries Officer to safeguard its credit portfolio. This role is essential for identifying emerging risks and ensuring timely recovery of non-performing facilities. The position is based in Kampala and requires a proactive professional who can balance analytical rigor with customer engagement to minimize credit losses while maintaining regulatory compliance.

Key Responsibilities

• Monitor the Bank’s loan portfolio, including overdrafts, excesses, loan arrears, and identified delinquent accounts to ensure prompt follow-up and regularization of outstanding obligations.
• Identify early warning signals, establish the causes of default, and recommend appropriate recovery strategies and escalation measures to mitigate further credit deterioration.
• Monitor compliance with approved facility terms, repayment schedules, covenants, and other credit conditions, and promptly escalate breaches and emerging credit risks.
• Engage customers in the identified portfolio through calls, correspondences, meetings, and field or site visits where appropriate to establish the status and performance of their businesses and financed assets.
• Monitor the adequacy, existence, condition, and enforceability of collateral and other securities, identifying and escalating any deficiencies that may compromise the Bank’s ability to enforce or realize its securities.
• Prepare and issue demand notices, notice of default, notice of sale, and other recovery correspondences in accordance with Bank policies, procedures, and applicable laws.
• Maintain and regularly update a demand notice tracker to monitor the status and expiry of served demand notices and ensure that subsequent notices are issued and served promptly when due.
• Coordinate and monitor recovery actions across departments, ensuring alignment with legal, collections, and risk management teams to achieve optimal asset recovery outcomes.

Qualifications & Experience

Essential

• A Bachelor’s degree in Finance, Economics, Business Administration, Law, or a related field from a recognized institution in Uganda or internationally.
• At least three years of progressive experience in credit monitoring, loan recovery, debt collection, or risk management within a financial institution in Uganda.
• Strong understanding of banking regulations, credit risk management practices, and the legal framework governing secured transactions and debt recovery in Uganda.
• Excellent analytical skills with the ability to interpret financial statements, credit reports, and portfolio data to identify trends and potential risks.
• Effective communication and interpersonal skills for engaging with customers, internal teams, and legal counsel during recovery processes.
• Proficiency in Microsoft Office Suite, particularly Excel for data analysis and Word for report generation, and familiarity with banking software systems.

Desirable

• Master’s degree in Finance, Business Administration, or a related field from a reputable university.
• Professional certification such as Certified Credit Professional (CCP), Certified Fraud Examiner (CFE), or ACCA/CPA membership.
• Experience working with Exim Bank Uganda or similar commercial banks in Uganda, particularly in credit risk or collections departments.
• Knowledge of the Ugandan banking landscape, including relationships with credit reference bureaus and regulatory bodies like the Bank of Uganda.
• Experience in handling complex recovery cases involving corporate clients, SMEs, or microfinance portfolios.

What the Role Offers

• Competitive salary package with performance-based bonuses linked to recovery targets and portfolio quality improvements.
• Comprehensive health insurance coverage for you and your immediate family, including inpatient and outpatient services.
• Transport allowance and monthly lunch subsidy to support daily commuting and meal needs in Kampala.
• Opportunities for professional development through internal training programs and external certifications funded by the bank.
• Stable employment with a reputable financial institution licensed by the Bank of Uganda, offering career progression paths into credit risk management or senior collections roles.

How to Apply

Please submit your updated CV, copies of relevant certificates, and a cover letter explaining your suitability for this role. Ensure all documents are in PDF format and clearly labeled with your full name. Please apply now by clicking the link below.

About the Company

Exim Bank Uganda is a leading commercial bank licensed by the Bank of Uganda, the national banking regulator. Established to support trade and economic development, the bank provides a wide range of financial services including corporate banking, SME financing, and personal loans. With a strong focus on risk management and customer-centric solutions, Exim Bank Uganda has built a reputation for reliability and innovation in the Ugandan financial sector, serving clients across Kampala and other key economic hubs.

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