Operations Manager

Job Overview

This role is ideal for a hands-on leader who thrives in fast-paced environments. You will manage daily operations across production, distribution, and sales for a growing Ugandan food company.

Based in Mbale with field travel across Uganda, this position demands attention to detail, integrity, and a drive to improve efficiency and profitability.

Key Responsibilities

• Plan and execute daily production schedules based on stock needs and market demand.
• Ensure proper weighing, mixing, drying, milling, and packing of baby porridge ingredients.
• Maintain strict cleanliness, GMP standards, and basic food safety protocols at all times.
• Report machine breakdowns promptly and coordinate repairs with minimal downtime.
• Supervise casual labourers and ensure safe, efficient workflow on the production floor.
• Manage inventory accuracy by recording all raw material inflows, usage, and balances.
• Issue finished goods to field teams with clear documentation and signed release forms.
• Perform daily stock reconciliation using the formula: Opening Stock + Production – Sales = Closing Stock.
• Conduct weekly physical stock counts to verify records and identify discrepancies.
• Set daily sales targets for field distributors and assign routes based on geographic coverage.
• Monitor field sales through phone follow-ups and unannounced physical checks in retail outlets.
• Ensure all field sellers deposit 100% of daily cash and submit bank deposit slips promptly.
• Manage key accounts including supermarkets, pharmacies, and baby shops in Kampala and other urban centres.
• Collect market feedback on product performance, pricing, and competitor activity.
• Handle basic HR tasks such as attendance, payroll coordination, and staff grievances.
• Prepare simple accounting reports using Excel or ERP software for cash flow and profit tracking.
• Manage administrative duties including filing, scheduling meetings, and supplier communications.
• Update WhatsApp Business and social media content to promote products and engage customers.
• Ensure all cash is banked daily and reconcile bank statements with sales records.
• Drive continuous improvement in operational efficiency, cost control, and customer satisfaction.

Qualifications & Experience

Essential

• Diploma or Bachelor’s degree in Business Administration, Operations Management, or related field.
• At least 2 years of experience in operations, supply chain, or production management in Uganda.
• Strong proficiency in Microsoft Excel and basic accounting software for inventory and sales tracking.
• Excellent interpersonal skills to lead field teams, manage suppliers, and handle customer accounts.
• Ability to work independently, make quick decisions, and resolve conflicts under pressure.

Desirable

• Experience in food manufacturing or FMCG sector, especially with baby nutrition products.
• Familiarity with ERP systems such as QuickBooks, Odoo, or SAP for inventory and financial management.
• Knowledge of GMP, HACCP, or food safety standards in Uganda is a strong advantage.
• Certification in project management or logistics from a recognised institution.
• Proven track record of improving sales distribution or reducing operational waste.

What the Role Offers

• Competitive monthly salary with performance-based bonuses tied to sales and efficiency targets.
• Company-provided housing or housing allowance for operational staff based in Mbale.
• Transport allowance and fuel card for field visits across Uganda, including Kampala and regional towns.
• Free daily lunch and refreshments for all staff on-site during production days.
• Comprehensive health insurance coverage for you and your immediate family through a local Ugandan provider.
• Opportunity to grow within a mission-driven company focused on combating child malnutrition.
• Training and mentorship from the Founder and senior management team in business operations.
• Flexible working hours with occasional weekend shifts during peak production or distribution periods.

How to Apply

Interested candidates should submit a detailed CV, copies of academic certificates, a cover letter explaining why they are suited for this role, and any relevant work references. Please apply now by clicking the link below.

About the Company

7th Minds Africa is a fast-growing Ugandan food production company dedicated to combating child malnutrition through wholesome, affordable, and organic baby porridge. Founded with a mission to provide natural nutrition, the company uses locally sourced ingredients like soya, maize, millet, rice, and cassava to create nutritious meals for children across Uganda.

With a strong focus on quality, community impact, and sustainable growth, 7th Minds Africa is building a reputation as a trusted brand in the baby food sector. The company values honesty, innovation, and operational excellence, and seeks leaders who share its vision of a healthier, well-nourished generation.

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