Operations Manager

Job Overview

Don Swift Company is seeking a highly capable Operations Manager to oversee all aspects of production and operational efficiency at our Uganda facility. This role is critical to ensuring that manufacturing processes run smoothly, quality standards are maintained, and teams are well-led and motivated. You will be at the heart of our operations, driving performance and continuous improvement across all production lines. The ideal candidate brings strong leadership, analytical thinking, and a proven track record in manufacturing or industrial operations. You will report directly to senior management and play a key role in shaping the future of our production capabilities in Uganda. This is a full-time position offering competitive benefits and opportunities for professional growth.

Key Responsibilities

• Supervise and coordinate daily manufacturing activities to ensure production schedules are met efficiently and safely.
• Monitor and optimize production workflows, identifying bottlenecks and implementing process improvements for higher output.
• Ensure all machinery and equipment are maintained and operational, coordinating preventive maintenance and repairs.
• Establish and enforce quality control procedures to meet industry standards and customer specifications consistently.
• Manage production KPIs, conduct regular inspections, and collaborate with quality assurance teams to resolve defects promptly.
• Hire, train, and supervise production staff, ensuring compliance with company policies and safety regulations.
• Lead performance evaluations, resolve team conflicts, and implement incentive programs to boost morale and productivity.
• Oversee procurement of raw materials and resources, negotiating with suppliers to secure cost-effective and reliable inputs.
• Prepare and manage operational budgets, tracking expenditures and allocating resources to support production goals.
• Collaborate cross-functionally with engineering, logistics, and procurement departments to align operations with business objectives.
• Develop and implement strategic plans for capacity expansion, technology adoption, and facility layout optimization.
• Drive continuous improvement initiatives, including lean manufacturing practices, waste reduction, and automation integration.

Qualifications & Experience

Essential

• Bachelor’s degree in Industrial Engineering, Business Administration, Manufacturing Technology, or a related field.
• Minimum of 5 years of experience in operations management, preferably within a manufacturing or production environment in Uganda or East Africa.
• Proven ability to lead teams, manage budgets, and improve operational efficiency through data-driven decisions.
• Strong knowledge of health, safety, and environmental regulations applicable to industrial settings in Uganda.
• Excellent communication, negotiation, and problem-solving skills with the ability to work under pressure and meet tight deadlines.

Desirable

• Master’s degree in Operations Management, Engineering, or Business Administration is an added advantage.
• Certification in Lean Manufacturing, Six Sigma, or ISO 9001 quality management standards.
• Experience working with ERP systems such as SAP, Oracle, or Microsoft Dynamics for production and inventory tracking.
• Familiarity with Ugandan labor laws and experience managing unionized workforces or labor relations.
• Track record of implementing automation or digital transformation projects in manufacturing environments.

What the Role Offers

• Competitive salary package with performance-based bonuses and annual increments tied to operational achievements.
• Comprehensive health insurance coverage for you and your immediate family, including outpatient and inpatient services.
• Company-provided housing or housing allowance, especially beneficial for employees relocating from other regions.
• Daily transport allowance and company vehicle access for site visits and supplier meetings.
• Free lunch and refreshments during working hours, plus a well-equipped canteen with diverse meal options.
• Structured career development program with access to training, workshops, and leadership coaching.
• Paid annual leave, sick leave, and public holidays in accordance with Ugandan labor laws.
• Opportunity to lead high-impact projects and influence strategic direction of the company’s operations in Uganda.

How to Apply

Please submit your updated CV, a cover letter detailing your relevant experience, and copies of any professional certificates or diplomas. Ensure your application highlights your achievements in operations management, team leadership, and process improvement. Shortlisted candidates will be contacted for interviews within two weeks of submission. Please apply now by clicking the link below.

About the Company

Don Swift Company is a leading manufacturer and supplier of industrial goods based in Uganda, with a strong reputation for quality, reliability, and innovation. Established over two decades ago, the company has grown from a small workshop into a major player in the regional manufacturing sector, serving clients across East Africa. Our mission is to deliver exceptional products through operational excellence, sustainable practices, and a commitment to our employees’ growth. We invest heavily in technology, training, and community engagement, positioning ourselves as an employer of choice in Uganda’s industrial landscape.

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