Quality Officer Jobs – Ibero Uganda

Job Overview

Ibero Uganda, a subsidiary of the Neumann Kaffee Groupe, is seeking a Quality Officer to strengthen its coffee quality assurance team based in Kampala. The organization processes large volumes of Arabica and Robusta beans for export, serving international clients who demand strict adherence to quality standards and traceability throughout the supply chain.

The Quality Officer will play a pivotal role in ensuring that every batch of coffee meets both UCDA regulations and the specific specifications set by clients. This involves rigorous monitoring at each stage of processing, from receipt of green beans to final export, and maintaining detailed records that support transparency and compliance.

In addition to laboratory duties, the role requires frequent interaction with warehouse staff, logistics providers, and field teams to verify that handling practices preserve bean integrity. The position offers a dynamic work environment where attention to detail, analytical thinking, and a passion for coffee quality are highly valued and rewarded.

Key Responsibilities

The Quality Officer will be responsible for a range of tasks that safeguard coffee quality from the point of receipt through to shipment. These duties combine laboratory analysis, process monitoring, sample management, and physical inspections to ensure that all coffee leaving the facility meets the highest standards of purity and flavor.

• Conduct analysis and generate reports on Arabica and Robusta coffee for purchasing, export, and internal quality monitoring purposes.
• Monitor coffee quality at each processing stage, including grading, gravity tabling, colour sorting, mixing, and bulking, while recording observations for traceability.
• Assist in preparing, handling, and dispatching various samples such as approval/PSS, stock lot, type, shipment, and offer samples to clients, maintaining accurate tracking records.
• Manage and maintain the Quality Laboratory sample inventory, ensuring proper storage, labeling, and retrieval of all coffee samples for testing and audit purposes.
• Oversee off-loading, loading, and sampling procedures at warehouses and production sites, verifying that containers are clean and free from contaminants before coffee handling.
• Inspect export and storage containers or trucks prior to loading, confirming they meet hygiene standards and are suitable for safe coffee transport.
• Ensure that all processed coffee complies with UCDA standards and specific client requirements, coordinating with supervisors to address any quality deviations promptly.

Qualifications & Experience

Candidates for the Quality Officer position must possess a solid educational foundation in a relevant scientific discipline, coupled with practical experience in quality assurance within the agricultural or food processing sectors. The role demands a blend of technical knowledge, analytical ability, and personal attributes that enable consistent performance in a fast-paced environment.

Essential

Essential qualifications are those that the candidate must have to be considered for the role. They represent the minimum educational background, experience, and skills required to perform the core duties effectively.

• Bachelor’s Degree in Food Science, Agriculture, Agronomy, or a closely related field.
• Minimum of 2-3 years of experience in quality control, preferably within the coffee processing industry.
• Proficiency in English and ability to communicate effectively in at least one local Ugandan language.
• Strong analytical skills to evaluate coffee quality, detect defects, and interpret grading results accurately.

Desirable

Desirable qualifications are additional strengths that can enhance a candidate’s suitability for the Quality Officer role. While not mandatory, these attributes are highly regarded and may provide a competitive advantage during the selection process.

• Experience with coffee grading standards, certification processes, and familiarity with international quality protocols.
• Prior exposure to primary processing of Arabica coffee, including wet milling, drying, and storage practices.
• Willingness to travel to off-site stations such as warehouses, supplier farms, and production facilities as required.
• High level of personal integrity, empathy, resilience, reliability, and ability to manage deadlines while working effectively in a team.

What the Role Offers

The position offers a comprehensive remuneration package designed to attract and retain skilled professionals in Uganda’s competitive job market. In addition to financial compensation, employees receive various allowances and benefits that support their well-being, professional growth, and work-life balance.

• Competitive monthly salary commensurate with experience and qualifications.
• Comprehensive health insurance coverage for employee and immediate dependents.
• Monthly transport and lunch allowances to support daily commuting and meals.
• Opportunities for professional development, including training in coffee quality assessment and international certification programs.

How to Apply

Interested candidates should submit a detailed CV, copies of academic certificates, and a cover letter outlining their suitability for the Quality Officer role. Please apply now by clicking the link below.

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