Specialist, Funds & Fiduciary Servs Operations

Job Overview

Standard Chartered Bank is seeking a dedicated Funds & Fiduciary Services Operations Specialist to join its dynamic team in Uganda. This role is pivotal in ensuring seamless fund administration and fiduciary service delivery, acting as the critical link between clients and Global Business Services (GBS) hubs. The successful candidate will play a central role in executing daily operations, supporting strategic initiatives, and maintaining the highest standards of accuracy and compliance in fund accounting and transfer agency functions. This position is ideal for a detail-oriented professional with strong operational expertise and a passion for financial services.

Key Responsibilities

• Support the delivery of the Group business strategy by identifying opportunities to improve and develop Fund Services operations across all touchpoints.
• Build and maintain effective relationships with internal and external stakeholders, applying strong Fund Services knowledge to proactively manage operational risks.
• Collaborate closely with management and relevant teams to support new initiatives and evolving business requirements in fund administration.
• Apply strong Fund Accounting expertise and industry knowledge to support the effective delivery of Fund Services, ensuring alignment with global standards.
• Act as a key liaison between clients and Global Business Services (GBS) teams, ensuring clear communication and effective coordination of all Fund Services activities.
• Work closely with internal teams and external stakeholders to support the timely and accurate delivery of daily Net Asset Value (NAV) reporting to clients and regulators.
• Coordinate the daily reporting of Fund Accounting and Transfer Agency transactions to the relevant GBS teams, ensuring seamless handoffs and data integrity.
• Liaise with GBS teams to ensure timely and accurate processing of Transfer Agency (TA) transactions, including subscriptions, redemptions, and corporate actions.
• Coordinate with relevant Compliance teams on compliance monitoring and performance reporting, ensuring all regulatory requirements are met.
• Facilitate client onboarding by working with Sales and Product teams to finalize documentation, including Private Placement Memorandum (PPM) and Service Level Memorandum (SLM).
• Coordinate with Implementation and Sales teams to onboard new Fund Services clients onto SeCCure and Multifonds platforms in collaboration with GBS hubs.
• Coordinate with Data Management and GBS teams on new fund setups and new instruments introduced into funds, ensuring accurate system configuration.
• Support continuous learning and development within the function by sharing best practices and contributing to knowledge management initiatives.

Qualifications & Experience

Essential

• A Bachelor’s degree in Finance, Accounting, Business Administration, or a related field from a recognized institution.
• Minimum of 3 years of relevant experience in Fund Accounting, Transfer Agency, or Fiduciary Services within a banking or financial services environment.
• Strong understanding of Fund Services operations, including NAV calculation, client onboarding, and regulatory compliance frameworks.
• Excellent attention to detail, analytical skills, and the ability to manage multiple priorities in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to build effective relationships with stakeholders at all levels.
• Proficiency in Microsoft Office Suite and familiarity with fund administration systems such as SeCCure, Multifonds, or similar platforms.

Desirable

• Professional certifications such as ACCA, CPA, CFA, or relevant financial services qualifications are highly valued.
• Experience working in a Global Business Services (GBS) environment or with cross-border fund operations.
• Familiarity with Ugandan financial regulations and the East African financial markets landscape.
• Previous experience in client-facing roles within a banking or fiduciary services division.
• Knowledge of SWIFT, custody systems, and fund administration software is an added advantage.

What the Role Offers

• Competitive salary package with performance-based bonuses and annual increments tied to individual and team achievements.
• Comprehensive health insurance coverage including medical, dental, and vision benefits for employees and their dependents.
• Monthly transport allowance and lunch subsidies to support daily commuting and meal needs.
• Access to professional development programs, including internal training, external courses, and certification support.
• Flexible working arrangements with a hybrid model allowing remote work for part of the week, subject to operational requirements.
• Generous annual leave entitlement, sick leave, and paid public holidays as per Ugandan labor laws.
• Opportunities for career growth within Standard Chartered Bank’s global network, including potential international assignments.

How to Apply

Interested candidates should submit a detailed curriculum vitae (CV), copies of relevant academic and professional certificates, and a cover letter outlining their suitability for the role. Please ensure all documents are up to date and reflect your most recent experience. Applications will be reviewed on a rolling basis, so early submission is encouraged. Please apply now by clicking the link below.

About the Company

Standard Chartered Bank is a leading international banking group with a presence in over 60 countries and a long-standing commitment to Africa. In Uganda, the bank has been a trusted financial partner for decades, offering a wide range of retail, corporate, and institutional banking services. With a focus on innovation, sustainability, and customer-centric solutions, Standard Chartered continues to drive economic growth and financial inclusion across the region. The bank values diversity, integrity, and excellence, fostering a culture of continuous learning and high performance.

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