Female Retail Sales Associate

Job Overview

DoneAthletics Naalya is a leading sports retail outlet in Kampala, offering a wide range of athletic apparel, footwear, and equipment to fitness enthusiasts across the city. The store prides itself on delivering expert advice and a vibrant shopping experience that motivates customers to reach their personal fitness goals.

As the Female Retail Sales Associate, you will be the face of the Naalya branch, engaging with walk‑in clients, understanding their workout needs, and recommending suitable gear. Your enthusiasm for fitness and fashion will help create a welcoming environment that encourages repeat visits and builds brand loyalty.

This full‑time position offers a dynamic schedule where you will balance sales targets with visual merchandising duties, inventory control, and cash handling. Successful candidates will enjoy a supportive team atmosphere, ongoing product training, and the opportunity to earn commission based on performance.

The Naalya branch is known for its lively atmosphere, where staff members share a passion for health and wellness, and customers often receive personalized attention that goes beyond a simple transaction.

Key Responsibilities

In this role, you will focus on driving sales, maintaining store presentation, and providing excellent customer service. Each responsibility is designed to ensure the store meets its daily goals while offering a positive experience for every shopper who walks through the doors of DoneAthletics Naalya.

• Welcome and greet customers entering the store, assess their fitness objectives, and suggest appropriate apparel, footwear, or accessories that match their needs.
• Achieve daily and weekly sales targets by actively promoting products, upselling complementary items, and tracking performance against set benchmarks.
• Maintain an organized shop floor by restocking shelves, folding garments, arranging displays, and ensuring visual merchandising standards are consistently met.
• Process point‑of‑sale transactions accurately using cash, card, and mobile money payments, issue receipts, and balance the till at the end of each shift.
• Monitor inventory levels, conduct regular stock counts, inform management of fast‑moving items, and assist with receiving new shipments to keep popular products available.
• Provide personalized styling advice, demonstrate product features, and educate customers on proper use and care of athletic gear to enhance satisfaction and encourage repeat business.

Qualifications & Experience

Candidates should possess a blend of formal education, relevant experience, and personal attributes that align with the energetic culture of DoneAthletics. The following sections outline the essential and desirable criteria for this position.

Essential

Essential qualifications are the minimum requirements that applicants must meet to be considered for the Female Retail Sales Associate role.

• Female applicant aged between 25 and 30 years old, as specified by the employer for this position.
• Minimum education of a high school certificate or equivalent; higher qualifications in business, marketing, or hospitality are advantageous.
• Prior experience in retail, customer service, or hospitality is highly valued, demonstrating ability to handle transactions and interact with diverse clients.
• Strong communication skills in English, basic numeracy for processing sales, and a genuine interest in fitness, sports, or an active lifestyle.

Desirable

Desirable qualifications are not mandatory but can strengthen your application and increase your chances of success.

• Certificate or diploma in business administration, marketing, tourism, or a related field from a recognized institution.
• Experience with point‑of‑sale systems, inventory management software, or electronic payment platforms used in Ugandan retail settings.
• Ability to work flexible hours, including weekends and public holidays, to accommodate store peak traffic periods.
• Familiarity with current fitness trends, popular athletic brands, and the ability to provide informed recommendations to sport‑enthusiastic customers.

What the Role Offers

DoneAthletics Naalya values its employees and offers a compensation package that reflects both fixed earnings and performance‑based incentives. Below are the key benefits and perks associated with this position.

• Competitive base salary supplemented with attractive sales commissions that reward high performance and motivate consistent achievement of targets.
• Ongoing product training sessions conducted by brand representatives to deepen knowledge of latest athletic gear and improve customer advisory skills.
• Employee discounts on store merchandise, allowing staff to purchase fitness apparel, shoes, and accessories at reduced prices for personal use.
• A positive, team‑oriented workplace with supportive management, regular feedback, and opportunities for career advancement within the expanding DoneAthletics network.

How to Apply

Interested applicants should submit an updated CV, copies of academic certificates, and a brief cover letter outlining their suitability for the Female Retail Sales Associate role. Please apply now by clicking the link below. Ensure your documents are clear and legible before submission.

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