Technical Sales Specialist

Job Overview

Africa Biosystems Limited is seeking a Technical Sales Specialist to join its Clinical Diagnostics Division in Kampala. This role combines technical expertise with sales acumen to promote and sell diagnostic solutions across Uganda. The successful candidate will be responsible for achieving sales targets while providing technical support to healthcare clients.

The position requires a blend of scientific knowledge and interpersonal skills to effectively communicate product benefits to laboratory professionals and healthcare decision-makers. You will work closely with both internal teams and external customers to ensure successful product adoption and customer satisfaction.

This is an excellent opportunity for someone with a background in medical or biomedical sciences who wants to apply their technical knowledge in a customer-facing sales role. The position offers the chance to contribute to improving healthcare diagnostics in Uganda while developing a career in technical sales.

Key Responsibilities

• Achieve monthly and quarterly sales revenue targets for clinical diagnostic products across assigned territories in Uganda.
• Identify and develop new business opportunities by prospecting healthcare facilities, laboratories and hospitals.
• Provide comprehensive product training and technical support to customers on proper usage of diagnostic equipment and reagents.
• Manage end-to-end customer relationships including needs assessment, solution presentation and after-sales service follow-up.
• Support the successful adoption of new diagnostic products through demonstrations, workshops and technical presentations.
• Attend and represent Africa Biosystems Limited at industry events, conferences and trade shows to generate leads and build brand awareness.
• Collaborate with the marketing team to develop localized promotional materials and campaigns suitable for the Ugandan healthcare market.
• Prepare and submit accurate sales forecasts, activity reports and customer visit reports to management on a regular basis.

Qualifications & Experience

Essential

• Bachelor’s degree or diploma in Medical Laboratory Sciences, Biomedical Sciences or a closely related life science field from a recognized institution.
• Minimum three years of proven work experience in technical sales, application support or laboratory roles within the diagnostics or healthcare sector.
• Strong technical knowledge of laboratory principles, clinical diagnostics methodologies and common laboratory equipment used in Ugandan healthcare settings.
• Excellent verbal and written communication skills in English with the ability to explain complex technical concepts to non-technical audiences.
• Demonstrated ability to build and maintain strong customer relationships while consistently achieving or exceeding sales performance targets.

Desirable

• Previous experience working specifically with in-vitro diagnostics, immunology assays or molecular biology products in a commercial setting.
• Familiarity with Ugandan healthcare regulations, laboratory accreditation standards and public health procurement processes.
• Experience using CRM software and sales automation tools to manage customer interactions and track sales pipeline activities.
• Willingness to travel frequently within Uganda and occasionally to regional African countries for training and business development purposes.
• Additional certification in sales techniques, medical device regulation or healthcare business management would be advantageous.

What the Role Offers

• Competitive monthly salary commensurate with experience plus performance-based bonuses tied to individual and team sales achievement.
• Company-provided mobile phone and data allowance to facilitate communication with customers and team members while in the field.
• Transportation facilitation including fuel allowance or company vehicle access for customer visits across Kampala and surrounding regions.
• Comprehensive health insurance coverage for the employee and immediate dependents through a reputable Ugandan medical provider.
• Opportunities for professional development including sponsored training on new diagnostic technologies and sales methodology workshops.
• Paid time off including annual leave, public holidays and sick leave in accordance with Ugandan employment regulations.

How to Apply

Interested candidates should submit a detailed CV, copies of academic certificates and professional qualifications, and a cover letter explaining their suitability for the Technical Sales Specialist role. Please apply now by clicking the link below.

About the Company

Africa Biosystems Limited is a leading distributor and provider of clinical diagnostic solutions across sub-Saharan Africa. The company specializes in supplying high-quality reagents, equipment and technical support to laboratories and healthcare facilities. With a strong presence in Uganda, Africa Biosystems Limited is committed to improving diagnostic capabilities and patient outcomes through innovative products and expert service.

The Clinical Diagnostics Division focuses on delivering advanced testing solutions for infectious diseases, non-communicable diseases and routine laboratory testing. Africa Biosystems Limited partners with globally recognized manufacturers to bring cutting-edge diagnostic technology to the Ugandan market, supported by local technical expertise and after-sales service.

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