Waiter

Job Overview

Mojjo Muyenga is seeking an experienced Waiter to join their hospitality team in Uganda. This role requires someone with a genuine passion for customer service and the ability to thrive in a fast-paced restaurant environment. The ideal candidate will be energetic, hands-on, and committed to delivering excellent dining experiences.

As a Waiter at Mojjo Muyenga, you will be responsible for ensuring guests receive attentive and professional service throughout their visit. You will work closely with the kitchen and front-of-house teams to maintain smooth operations during service hours. This position offers an opportunity to grow your skills in a well-established venue known for its quality food and atmosphere.

The successful applicant will have at least two years of prior experience in hospitality, preferably in a similar restaurant or bar setting. You must be able to handle multiple tables efficiently while maintaining a positive attitude under pressure. Mojjo Muyenga values teamwork, reliability, and a proactive approach to guest satisfaction.

Key Responsibilities

• Greet guests warmly upon arrival and escort them to their tables with a friendly and professional manner.
• Present menus, answer questions about dishes and drinks, and provide informed recommendations based on guest preferences.
• Take accurate food and beverage orders, ensuring all special requests are communicated clearly to the kitchen and bar staff.
• Serve meals and drinks promptly while checking back with guests to ensure satisfaction and address any concerns immediately.
• Process payments accurately using the point-of-sale system, handle cash and card transactions securely, and provide correct change.
• Maintain cleanliness and organization of dining areas, including clearing tables, resetting settings, and assisting with side work as needed.
• Monitor guest needs throughout their visit, refilling water glasses, offering additional courses, and anticipating requests before they are made.
• Collaborate with kitchen and bar teams to ensure timely delivery of orders and communicate any delays or issues professionally.
• Adhere to all health, safety, and hygiene standards, including proper food handling, personal presentation, and sanitation practices.
• Participate in team briefings and training sessions to stay updated on menu changes, promotions, and service standards.

Qualifications & Experience

Essential

• Minimum of two years verifiable experience working as a waiter or waitress in a restaurant, hotel, or similar hospitality establishment.
• Proven ability to manage multiple tables simultaneously during peak service periods without compromising service quality or accuracy.
• Excellent verbal communication skills in English, with the ability to listen actively and respond appropriately to guest inquiries and feedback.
• Basic numeracy skills for processing bills, handling payments, and calculating change accurately and efficiently.
• Physical stamina to stand and walk for extended periods, often up to eight hours per shift, while carrying trays and moving between tables.
• Availability to work flexible hours, including evenings, weekends, and public holidays as required by the restaurant’s operating schedule.

Desirable

• Previous experience working in a high-volume venue such as a busy restaurant, nightclub, or event catering service.
• Familiarity with point-of-sale systems commonly used in Ugandan hospitality businesses for order taking and payment processing.
• Knowledge of food and beverage pairing principles, enabling you to make informed suggestions that enhance the guest dining experience.
• Completion of a formal hospitality or customer service training course, demonstrating commitment to professional development in the field.
• Ability to speak additional languages commonly used by tourists or expatriates in Uganda, such as Swahili or French, to better serve diverse guests.

What the Role Offers

• A competitive monthly salary commensurate with experience, paid regularly and on time via bank transfer or cash as preferred.
• Regular staff meals provided during shifts, ensuring you have access to nutritious food while working long hours in the restaurant.
• Transport allowance or facilitation to assist with commuting to and from work, particularly for early morning or late-night shifts.
• Opportunities for tips and gratuities from satisfied guests, which can significantly supplement your base income based on performance.
• On-the-job training and mentorship from experienced supervisors to help you refine your skills and advance in your hospitality career.
• A positive and supportive team environment where colleagues work together to ensure smooth service and mutual assistance during busy periods.

How to Apply

Interested candidates should submit their updated CV, a copy of their National ID, and contact details for two professional referees. Please send all documents to or contact +256 766 529 014 for inquiries. Make sure your application clearly highlights your relevant hospitality experience and availability for immediate employment. Please apply now by clicking the link below.

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