Unit Manager

Job Overview

NIC Life Assurance Company Limited, a subsidiary of NIC Holdings Limited, is seeking a dynamic Unit Manager to lead and grow a team of insurance agents at its Head Office in Uganda. The role focuses on driving sales, productivity, and persistency through effective leadership.

The Unit Manager will recruit, train, and motivate a minimum of 15 active agents, set sales strategies, monitor performance, and ensure compliance with regulatory requirements. Success is measured by agent retention, premium production, and policy persistency targets.

Key Responsibilities

• Recruit, train, and motivate a minimum of 15 active insurance agents through targeted outreach programs and incentive schemes to achieve unit sales, productivity, and persistency targets.
• Conduct regular field supervision, hold weekly team meetings, and lead daily huddles to monitor agent activities, track progress, and provide immediate feedback for performance improvement.
• Identify individual training needs via performance reviews and skill assessments, then arrange relevant coaching, workshops, and product training to enhance agent capabilities and boost productivity.
• Prepare and submit weekly progress reports detailing sales volumes, policy persistency, agent activity levels, and variance analysis to the Chief Operations & Business Development Officer.
• Develop and implement data-driven sales strategies that align with company objectives, market trends, customer needs, and competitive positioning to drive sustainable business growth and profitability.
• Ensure full compliance with Insurance Regulatory Authority guidelines, company policies, and the Code of Ethics through regular audits, agent training, and corrective action plans consistently.
• Maintain high policy persistency by monitoring renewal dates, addressing client concerns promptly, implementing retention initiatives, and improving customer satisfaction to reduce lapse rates and increase.
• Perform any additional duties assigned by the Chief Operations & Business Development Officer, including special projects, process improvements, cross-departmental collaboration, and ad-hoc tasks as required.

Qualifications & Experience

Essential

• Hold a bachelor’s degree in business administration, marketing, finance, or a related field from a recognised university with strong academic performance and demonstrated analytical skills.
• Possess a valid insurance agent license issued by the Insurance Regulatory Authority or be willing to obtain it within the first three months of employment.
• Have at least two years of proven experience in insurance sales, agent recruitment, or team leadership within Uganda’s financial services sector and meet sales targets.
• Demonstrate strong communication, interpersonal, and coaching skills with the ability to motivate diverse teams, resolve conflicts effectively, and maintain high ethical standards while upholding values.
• Show proficiency in using MS Office applications, CRM systems, and data analysis tools to prepare reports, monitor performance metrics, and support data-driven decision making daily.
• Exhibit high integrity, professionalism, and a commitment to upholding the company’s Code of Ethics and regulatory requirements at all times while fostering trust among colleagues.

Desirable

• Previous experience as an insurance unit manager or sales supervisor in a life insurance company is highly advantageous and demonstrates proven leadership results for team.
• Completion of the Chartered Insurance Professional (CIP) or equivalent professional insurance qualification, or ongoing pursuit of advanced insurance studies to enhance technical expertise and growth.
• Familiarity with Ugandan insurance market products, underwriting guidelines, and claims processes to better support agent selling activities and improve customer retention while ensuring regulatory compliance.
• Strong analytical abilities to interpret sales data, identify trends, and make informed decisions for strategy adjustments that drive improved unit performance and profitability consistently today.
• Experience in conducting training workshops, developing training materials, and mentoring junior agents for career progression and improving overall team productivity while maintaining high quality standards.
• Willingness to travel frequently within Uganda for field visits, agent recruitment drives, market expansion initiatives, and to support business growth objectives and achieve sustainable success.

What the Role Offers

• Competitive basic salary supplemented by attractive commission structures based on unit sales performance, persistency achievements, and quarterly performance bonuses to reward high-performing agents each month.
• Monthly housing and transport allowances to ease living and commuting costs for employees stationed at the Head Office in Kampala, ensuring financial stability and peace.
• Daily lunch allowance or subsidized meals provided at the office cafeteria to support employee wellbeing during work hours and promote healthy eating habits every day.
• Comprehensive health insurance coverage for employees and their immediate dependents, including inpatient and outpatient care, and access to a network of approved healthcare providers nationwide.
• Ongoing professional development through sponsored training programs, industry workshops, and support for pursuing relevant insurance certifications to enhance career advancement opportunities and increase earning potential.

How to Apply

Submit your updated CV, copies of academic and professional certificates, and a brief cover letter outlining your suitability for the Unit Manager role. Please apply now by clicking the link below.

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