Graduate Trainee – IT Officer (No Experience Jobs) – NATGAS Uganda

Job Overview

NATGAS Uganda is a leading provider of LPG equipment, technical energy solutions, and NDT inspection services across the country. The company is now hiring an entry level IT Officer to join their Kampala team under a structured graduate training programme designed for fresh graduates.

This Graduate Trainee IT Officer position is open to ambitious Ugandan graduates who have recently completed a Bachelor’s degree and wish to begin a professional career in information technology within the energy sector.

Successful candidates will gain practical exposure to IT infrastructure, systems administration, and digital operations supporting a fast growing industrial business. The role offers mentorship, hands on learning, and a clear pathway toward long term employment.

Key Responsibilities

• Provide first level technical support to staff on hardware, software, and connectivity issues across the Kampala office.
• Assist with installation, configuration, and maintenance of computers, printers, and network devices used daily.
• Support the administration of company email systems, user accounts, and access permissions under senior guidance.
• Monitor IT inventory, track assigned equipment, and report any loss, damage, or required replacements promptly.
• Help maintain data backup routines, cybersecurity awareness, and basic system documentation for the IT unit.
• Troubleshoot internet, LAN, and VPN connectivity problems to minimise downtime for operational teams.
• Coordinate with vendors and service providers when escalations, repairs, or new equipment purchases are required.
• Prepare simple reports on helpdesk tickets, system uptime, and ongoing IT projects for management review.

Qualifications & Experience

Essential

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a closely related discipline.
• Minimum CGPA of 4.0 and above on the Ugandan university grading scale, reflecting a strong academic record.
• Demonstrated passion for excellence and a clear willingness to learn new technologies within the energy industry.
• Basic understanding of computer hardware, operating systems, networking fundamentals, and common office applications.
• Strong communication skills, both written and verbal, with the ability to explain technical issues to non technical users.
• Must be a Ugandan citizen or hold valid documentation permitting full time employment within Uganda.

Desirable

• Internship or attachment experience in an IT department, helpdesk, or technology startup environment.
• Familiarity with Microsoft 365 administration, Active Directory, or basic cloud platforms such as Azure or AWS.
• Knowledge of cybersecurity best practices, data protection principles, and IT policy compliance in Uganda.
• Exposure to industrial IT environments, including SCADA basics, is an added advantage for the energy sector.
• Certifications such as CompTIA A+, CCNA, or ITIL Foundation can strengthen a candidate’s application profile.

What the Role Offers

• A structured graduate trainee programme with mentorship from experienced IT and engineering professionals.
• Competitive starting salary aligned with the Ugandan energy sector entry level pay scales and benefits.
• Hands on training across IT support, networks, systems administration, and digital transformation projects.
• Opportunity for career progression into permanent IT Officer or specialist roles within NATGAS Uganda.
• A collaborative working environment in Kampala with exposure to multiple departments and business functions.
• Annual leave, public holidays, and statutory contributions in line with Uganda’s employment regulations.

How to Apply

Interested applicants who meet the above requirements should prepare an updated CV, copies of academic transcripts and certificates, and a short cover letter outlining their motivation. All documents should be sent via email according to the instructions provided in the original advertisement. The deadline for applications is 20th September 2026, and only shortlisted candidates will be contacted for interviews. Please apply now by clicking the link below.

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