Border Clearance Clerk Jobs – Titans National Cargo

Job Overview

Titans National Cargo is seeking a dedicated Border Clearance Clerk to manage the complex process of customs and regulatory clearance for trucks and cargo at border stations. This role is critical in ensuring the smooth and timely movement of goods across borders, which is essential for maintaining supply chain efficiency and client satisfaction. The successful candidate will be based in Kampala, Uganda, and will report directly to the supervisor within the logistics department. The company operates as a leading logistics provider in the region, known for its reliability and commitment to compliance. This position offers an excellent opportunity for an individual with a strong attention to detail and a passion for logistics to contribute to the company’s operational success. The role involves a dynamic mix of administrative, analytical, and interpersonal skills to navigate the complexities of border operations.

Key Responsibilities

• Coordinate and follow up the customs and regulatory clearance of trucks and cargo through the assigned border station to ensure timely processing.
• Liaise with customs authorities, clearing agents, and other relevant border agencies to facilitate timely clearance and resolve any operational bottlenecks.
• Receive and verify clearance documentation before processing to ensure accuracy and completeness of all required paperwork.
• Ensure required customs and regulatory documentation is available and correctly completed to prevent delays or rejections at the border.
• Follow up on customs entries, declarations, approvals, queries, and releases to maintain a continuous flow of cleared shipments.
• Monitor trucks undergoing clearance and keep the Border Documentation Clerk updated on progress to maintain accurate internal records.
• Immediately escalate customs queries, documentation discrepancies, system issues, or other matters affecting clearance to prevent operational disruptions.
• Coordinate with the Border Clerk and drivers where additional information or documents are required to expedite the clearance process.

Qualifications & Experience

Essential

• Diploma or Certificate in Clearing & Forwarding, Logistics, Supply Chain Management, Customs Administration, or a related field from a recognized institution.
• Relevant experience in customs clearance, border operations, freight forwarding, or logistics operations within the Ugandan or East African context.
• Strong knowledge of customs procedures and cross-border cargo clearance requirements, including international trade regulations.
• Good computer skills, particularly Microsoft Excel, Word, and email, to manage documentation and communicate effectively.

Desirable

• Experience working with customs systems and relevant government or regulatory platforms, such as the Uganda Revenue Authority systems.
• Familiarity with the Single Window system or other digital platforms used for border clearance in Uganda.
• Certification in customs clearance or logistics from a professional body such as the Chartered Institute of Logistics and Transport.
• Proven track record of maintaining accurate records and handling confidential information securely.

What the Role Offers

• Competitive salary package with regular performance-based bonuses and annual increments based on company performance.
• Comprehensive health insurance coverage for the employee and immediate family members, including outpatient and inpatient services.
• Transport allowance and meal provisions provided during duty hours to support daily commuting and sustenance.
• Opportunities for professional development through internal training programs and external courses in logistics and customs compliance.
• Stable employment with a reputable company that values employee welfare and offers a clear career progression path within the logistics department.

How to Apply

Interested candidates should submit their updated CV, copies of relevant certificates, and a cover letter detailing their experience in customs clearance and border operations. Please apply now by clicking the link below.

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