Relationship Manager

Job Overview

Salaam Bank is seeking a dynamic Relationship Manager to drive growth in its High Net-Worth SME and Corporate segments across Uganda. This pivotal role focuses on expanding the bank’s client base while deepening existing relationships to boost profitability. You will be instrumental in shaping the bank’s commercial strategy and market presence.

Key Responsibilities

• Develop and manage a robust pipeline of High Net-Worth SME and Corporate customers to ensure consistent revenue growth and avoid end-of-period pressures.
• Aggressively recruit new High Net-Worth SME and Corporate clients while retaining and nurturing existing relationships to support balance sheet expansion.
• Ensure all client interactions and transactions strictly comply with regulatory requirements, internal policies, and industry standards to maintain trust and integrity.
• Participate actively in community events and networking activities to enhance the bank’s visibility and strengthen its brand presence in Uganda.
• Continuously review client wallets to identify cross-selling opportunities and optimize revenue through tailored product bundles that meet diverse financial needs.
• Collaborate with internal teams to deliver integrated financial solutions that address the complex requirements of high-value corporate clients.
• Monitor market trends and competitor activities to adjust strategies and maintain a competitive edge in Uganda’s banking sector.
• Prepare regular performance reports and analytics that highlight relationship growth, client satisfaction, and revenue contributions to senior management.

Qualifications & Experience

Essential

• Bachelor’s degree in Business Administration, Finance, Economics, Banking, Management, or a closely related field from a recognized institution.
• At least 5 years of proven experience in Banking, credit analysis, or related roles within the banking or financial services industry in Uganda or the region.
• Strong knowledge of credit analysis, documentation, and risk management principles essential for evaluating high-value client portfolios.
• Demonstrated business analysis experience with the ability to interpret financial data, market trends, and client needs to drive strategic decisions.
• Excellent interpersonal and communication skills to build trust with executives, business owners, and internal stakeholders across departments.

Desirable

• Master’s degree in Business Administration, Finance, or a related discipline to enhance strategic insight and leadership capabilities.
• Professional certifications such as Chartered Financial Analyst (CFA), Certified Public Accountant (CPA), or equivalent banking credentials.
• Fluency in additional local languages such as Luganda or Swahili to facilitate deeper community engagement and client relations.
• Proven track record of exceeding sales targets in corporate or SME banking environments within competitive markets.

What the Role Offers

• Competitive salary package with performance-based bonuses tied to relationship growth and revenue milestones achieved quarterly and annually.
• Comprehensive health insurance coverage for you and your immediate family, including outpatient, inpatient, and specialist care services.
• Monthly transport allowance and fuel provision to ensure seamless mobility across Kampala and regional business hubs for client visits and networking events.
• Company-provided housing allowance or accommodation support for employees relocating from other regions to facilitate work-life balance.
• Structured professional development opportunities including training programs, mentorship from senior bankers, and sponsorship for industry conferences.

How to Apply

To be considered for this exciting opportunity, please submit a single PDF document containing your updated CV, copies of academic certificates, professional credentials, and a cover letter detailing your relevant experience and why you are the ideal candidate for this role at Salaam Bank. Ensure all documents are clearly labeled and organized for easy review by our recruitment team. Please apply now by clicking the link below.

About the Company

Salaam Bank is a leading financial institution in Uganda dedicated to providing innovative banking solutions to individuals, SMEs, and corporate clients. With a strong commitment to ethical banking practices, community development, and customer-centric services, the bank has established itself as a trusted partner for businesses seeking growth and financial stability. Its mission aligns with empowering entrepreneurs and driving economic progress across the nation through tailored financial products and expert advisory services.

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