Sales Account Manager

Job Overview

Mestil Residences is seeking a dynamic Sales Account Manager to join their team in Uganda. This full-time position focuses on driving revenue growth through strategic account management and new business development in the hospitality sector. The role is ideal for professionals with a passion for sales and customer relationship management.

As a Sales Account Manager, you will be responsible for building and maintaining strong relationships with corporate clients, travel agencies, and event organizers. You will position Mestil Residences as a preferred destination for business travel, conferences, meetings, and leisure stays. Success in this role requires proactive outreach, excellent communication skills, and a results-driven mindset.

The position offers an opportunity to work with a growing hospitality brand that values excellence in service and guest experience. You will collaborate with various departments to ensure client satisfaction and contribute to the overall success of the property. This role is based in Uganda and offers a competitive package for the right candidate.

Key Responsibilities

• Develop and implement strategic sales plans to achieve monthly and quarterly revenue targets for Mestil Residences.
• Identify and pursue new business opportunities in corporate travel, MICE, and leisure segments across Uganda.
• Manage and grow existing client accounts through regular communication, needs assessment, and tailored service offerings.
• Prepare and deliver compelling sales presentations and proposals to potential and existing clients.
• Negotiate contracts and rates while ensuring profitability and adherence to company policies.
• Collaborate with operations and front office teams to ensure seamless delivery of services to clients.
• Monitor market trends, competitor activities, and customer feedback to inform sales strategies.
• Maintain accurate records of sales activities, client interactions, and pipeline forecasts in the CRM system.
• Represent Mestil Residences at industry events, trade shows, and networking functions to enhance brand visibility.

Qualifications & Experience

Essential

• Bachelor’s degree in Marketing, Business Administration, Hospitality Management, or a closely related field from a recognized institution.
• Minimum of two years of proven experience in sales, marketing, or account management within the hospitality or tourism industry.
• Demonstrated ability to achieve sales targets and grow revenue through effective account management and new business acquisition.
• Excellent verbal and written communication skills in English, with the ability to present confidently to clients and stakeholders.
• Strong interpersonal skills to build and maintain long-term relationships with diverse clients and partners.

Desirable

• Proficiency in OPERA Property Management System or similar hotel software for managing reservations and client data.
• Experience using Microsoft Office Suite, particularly Excel for reporting and PowerPoint for presentations.
• Knowledge of the Ugandan corporate travel market and established relationships with local businesses and travel agencies.
• Previous experience in conference and event sales, including familiarity with MICE industry practices.
• Certification in sales techniques, customer relationship management, or hospitality management is an added advantage.

What the Role Offers

• Competitive monthly salary commensurate with experience and performance in the Ugandan hospitality market.
• Performance-based bonuses and commissions tied to achievement of sales targets and revenue goals.
• Transport allowance to facilitate client meetings and business travel within Kampala and surrounding areas.
• Monthly lunch subsidy or provision of meals during working hours at the company’s facilities.
• Access to professional development opportunities and training programs to enhance sales and hospitality skills.
• Health insurance coverage for the employee, providing access to quality medical care in Uganda.
• Opportunity to work in a dynamic and growing hospitality brand with potential for career advancement.

How to Apply

Interested candidates should submit a detailed cover letter, updated CV, and copies of relevant academic and professional certificates. Applications must be sent via email to or delivered as hard copy to the Mestil Residences office. Please ensure your application highlights your sales achievements and experience in hospitality or related fields. Please apply now by clicking the link below.

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