Senior Movement Operations Associate (4 Positions)

Job Overview

IOM Uganda is recruiting four Senior Movement Operations Associates to oversee field operations across various locations in Uganda. These professionals will manage airport services, transit centers, and field teams to ensure smooth operations for displaced populations and humanitarian logistics.

The role is critical in maintaining efficient movement processes for individuals in transit, requiring strong coordination skills and the ability to handle urgent issues effectively. This position offers a chance to contribute meaningfully to humanitarian efforts in Uganda.

Key Responsibilities

• Coordinate a team of up to eight staff members undertaking field activities in assigned areas such as airports, transit centers, or camps, ensuring high-quality service delivery.
• Manage airport services including travel documentation verification, assistance with airport formalities, and escorting arriving and departing individuals through complex procedures.
• Coordinate staff assistance at transit centers and third-party facilities, maintaining organized flow of individuals and luggage through arrival and departure procedures.
• Schedule daily work for Field Support staff based on flight arrivals and departures, ensuring adequate coverage and proper equipment availability for all operations.
• Handle urgent issues as they arise, coordinating with IOM management to process financial paperwork and resolve operational challenges efficiently.
• Track flight data and ensure team members receive updated information on departure times, delays, and cancellations to maintain smooth operations.
• Organize luggage and medical checks efficiently, creating weekly shift schedules and assigning tasks to maintain safe, secure, and clean environments.
• Report regularly to management on long-stayers and other issues, employing creative problem-solving to address operational challenges effectively.

Qualifications & Experience

Essential

• Bachelor’s degree in Public Administration, Logistics, International Relations, or a related field with minimum three years of experience in operations or humanitarian coordination.
• Proven experience in coordinating field operations, managing teams, and handling complex logistical challenges in fast-paced environments.
• Excellent communication skills in English and Kiswahili or local languages, with ability to interact effectively with diverse stakeholders.
• Strong organizational abilities, attention to detail, and capacity to work under pressure while maintaining high standards of service delivery.

Desirable

• Previous experience working with international organizations such as IOM, UNHCR, or similar humanitarian agencies in Uganda or the East African region.
• Certification in project management, logistics, or humanitarian coordination from recognized institutions.
• Experience in airport operations, transit center management, or refugee camp coordination would be highly advantageous.
• Knowledge of Ugandan immigration procedures, customs regulations, and local administrative processes.

What the Role Offers

• Competitive salary package with housing allowance, transport reimbursement, and comprehensive health insurance coverage for you and your dependents.
• Annual leave of 21 days plus public holidays, with flexible working arrangements during peak operational periods to ensure work-life balance.
• Professional development opportunities including training courses, workshops, and potential for career advancement within IOM’s global network.
• Pension scheme contribution, gratuity benefits, and life insurance coverage as part of a comprehensive benefits package aligned with international standards.
• Dynamic work environment with exposure to diverse cultural experiences and the opportunity to make a tangible impact on humanitarian efforts in Uganda.

How to Apply

Candidates should submit their updated CV, copies of relevant certificates, and a cover letter detailing their experience in movement operations and team coordination. Please ensure all documents are in PDF format and clearly labeled with your name and position applied for. Please apply now by clicking the link below.

About the Company

IOM Uganda is a leading international organization dedicated to supporting migrants and displaced populations across Uganda. With extensive experience in humanitarian logistics and operations, IOM plays a crucial role in coordinating movement assistance, camp management, and integration programs for refugees and internally displaced persons throughout the country.

The organization works closely with the Ugandan government, UN agencies, and local partners to ensure effective response to displacement challenges. IOM Uganda values diversity, inclusion, and professional excellence, offering a supportive work environment for employees from various backgrounds and nationalities.

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