Several Field Technician Jobs – Tugende

Job Overview

Tugende is seeking several Field Technicians to join their growing team in Kampala and across Ugandan branches. This role is critical to ensuring that all financed assets meet quality standards before customer disbursement. The successful candidate will balance technical inspections with active support for branch sales and business growth initiatives. Tugende empowers informal sector entrepreneurs through asset finance and technology-driven solutions. As a Field Technician, you will contribute directly to enabling clients to own income-generating assets and build verifiable digital credit profiles. This position offers hands-on experience in a fast-growing social enterprise operating across Uganda and Kenya.

Key Responsibilities

• Inspect all newly delivered assets, accessories, and equipment to verify they meet Tugende’s quality and mechanical standards before acceptance for disbursement.
• Receive incoming assets and verify deliveries against delivery notes, confirming quantities, specifications, and condition with zero tolerance for discrepancies.
• Conduct thorough mechanical and safety inspections on motorcycles, smartphones, and other income-generating assets to ensure roadworthiness and user safety.
• Document all inspection findings accurately in Tugende’s digital tracking system, including photos, test results, and compliance certificates for audit purposes.
• Prepare assets for customer disbursement by ensuring they are fully equipped, cleaned, fueled where applicable, and ready for immediate use by clients.
• Support branch business growth by assisting sales teams during customer onboarding, demonstrating asset features, and addressing technical inquiries professionally.
• Maintain workshop tools, diagnostic equipment, and safety gear in optimal condition through regular calibration, cleaning, and proper storage procedures.
• Collaborate with logistics teams to schedule asset movements between branches, ensuring timely availability for disbursement based on customer demand forecasts.

Qualifications & Experience

Essential

• Certificate or diploma in Mechanical Engineering, Automotive Technology, or a related technical field from a recognized Ugandan institution.
• Minimum of two years hands-on experience in vehicle inspection, motorcycle maintenance, or equipment servicing within a workshop or field environment.
• Proven ability to use diagnostic tools, torque wrenches, multimeters, and inspection checklists to assess mechanical and electrical systems accurately.
• Valid Ugandan driver’s license for motorcycles and light vehicles, with a clean riding record and familiarity with Kampala and upcountry routes.
• Strong attention to detail and commitment to following safety protocols, quality standards, and documentation procedures without supervision.

Desirable

• Experience working with asset finance companies, microfinance institutions, or SME-focused organizations in Uganda or East Africa.
• Familiarity with Tugende’s asset portfolio including motorcycles, smartphones, solar systems, and other income-generating equipment.
• Basic knowledge of digital inventory management systems and experience entering data into CRM or ERP platforms accurately.
• Training in occupational health and safety, first aid, or fire prevention, demonstrating commitment to workplace safety culture.
• Ability to work flexible hours, including occasional weekends, to support peak disbursement periods and branch opening schedules.

What the Role Offers

• Competitive monthly salary aligned with industry standards for technical roles in Uganda’s growing asset finance and technology sectors.
• Company-provided motorcycle for work-related travel between branches, complete with fuel, maintenance, and comprehensive insurance coverage.
• Monthly lunch and transport allowances to support daily commuting and meal expenses while performing field duties across Kampala and surrounding areas.
• Access to Tugende’s comprehensive health insurance plan covering outpatient, inpatient, and maternity care for employees and their registered dependents.
• Opportunities for professional development through technical training programs, safety certifications, and exposure to innovative asset finance models.
• Collaborative work environment that values integrity, empathy, and solutions-oriented thinking, with clear pathways for career advancement within the organization.

How to Apply

Please submit your updated CV, copies of academic certificates and professional qualifications, and a brief cover letter outlining your suitability for the Field Technician role. Ensure all documents are clearly labeled and in PDF format where possible. Please apply now by clicking the link below.

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