Administration Assistant (UGANDA)

Job Overview

The Administration Assistant ensures the effective day-to-day operation of the front office at Childcare Worldwide Uganda. Serving as the first point of contact for visitors, this role plays a key part in representing CW to sponsored children and families, community members, and external inquirers. The Administration Assistant provides logistical and administrative support to the country team to enable smooth program delivery.

This position is based in Uganda and reports directly to the Finance and Administration Officer. It is a full-time, fixed-term renewable contract offering stability and growth within a mission-focused organisation. The role requires a proactive individual who can manage multiple priorities while maintaining a welcoming and professional office environment.

Childcare Worldwide has served children in need for over 40 years through church-based Life Centers across Uganda, Kenya, Peru, and India. The organisation exists to fulfill the Great Commission by sharing the Gospel and helping children reach their God-given potential through holistic support that includes spiritual, educational, and physical development.

Key Responsibilities

• Manage front desk operations including greeting visitors, answering phone calls, and directing inquiries to appropriate staff members in a timely and courteous manner.
• Maintain accurate filing systems for both physical and electronic documents, ensuring easy retrieval and compliance with organisational record-keeping standards.
• Handle incoming and outgoing correspondence, including sorting mail, preparing dispatches, and tracking courier services for documents and parcels.
• Support the Finance and Administration Officer with basic bookkeeping tasks such as processing expense claims, monitoring petty cash, and assisting with invoice preparation.
• Coordinate logistics for meetings and workshops by booking venues, arranging transportation, preparing agendas, and distributing materials to participants.
• Assist in monitoring office supplies inventory, placing orders with approved vendors, and ensuring timely replenishment of essential items like stationery and cleaning materials.
• Provide administrative support to country program staff by formatting reports, compiling data, and preparing presentations for internal and external meetings.
• Ensure the office environment remains clean, organised, and presentable at all times, coordinating with support staff as needed for maintenance tasks.

Qualifications & Experience

Essential

• Diploma in Business Administration, Office Management, or a related field from a recognised institution in Uganda.
• Minimum of two years of proven experience in an administrative or office support role within an NGO, corporate, or public sector environment.
• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook for daily administrative tasks and document preparation.
• Excellent written and verbal communication skills in English, with the ability to draft clear emails, memos, and reports.
• Strong organisational abilities with demonstrated capacity to prioritise tasks, manage time effectively, and meet deadlines consistently.

Desirable

• Experience working in a faith-based or Christian organisation that understands the values and culture of mission-driven work.
• Knowledge of basic financial processes such as budget tracking, expense reporting, and familiarity with accounting software like QuickBooks or Sage.
• Previous exposure to child sponsorship programs or community development initiatives in East Africa.
• Ability to communicate in Luganda or other local Ugandan languages to better serve community visitors and stakeholders.
• Valid driver’s licence and willingness to assist with occasional field trips or errands as required by the role.

What the Role Offers

• Competitive monthly salary in line with NGO standards in Uganda, paid promptly via bank transfer each month.
• Contribution to the National Social Security Fund (NSSF) as per Ugandan labour regulations for long-term employee security.
• Access to basic workplace health insurance coverage for outpatient and inpatient care through an approved provider.
• Daily lunch allowance or provision of meals during work hours to support staff well-being and productivity.
• Reimbursement for official work-related transport costs, including fuel or public transport fares when using personal means for duty.

How to Apply

Interested candidates should submit an updated CV, copies of academic and professional certificates, and a brief cover letter outlining their motivation for the role. Please apply now by clicking the link below.

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