IT Manager

Job Overview

Oya Micro credit (U)-SMC LTD is seeking a skilled IT Manager to oversee the technology infrastructure that supports its microfinance operations across Uganda. The role is based in Kampala and reports directly to the Chief Executive Officer. The successful candidate will be responsible for designing, implementing, and maintaining network and communication systems, including IP telephone systems, data networks, servers, and databases. This position offers an exciting opportunity to lead a technical team and drive digital transformation within a growing financial institution.

Key Responsibilities

The IT Manager will design, implement, and manage the organization’s network and communication systems. This includes planning and deploying IP phone systems for the call center, configuring routers and switches, and ensuring reliable connectivity across all branches. Regular performance monitoring and troubleshooting will be conducted to minimize downtime and maintain service quality.

Another core duty involves database administration and server administration. The IT Manager will oversee the installation, configuration, and maintenance of database systems that store client financial data. Routine backups, security patches, and performance tuning will be performed to guarantee data integrity and availability.

The role also covers software and hardware maintenance for all office equipment. This entails managing software licenses, coordinating updates, and ensuring that desktops, laptops, and peripheral devices operate efficiently. The IT Manager will work closely with vendors to resolve hardware issues and plan technology upgrades in line with business growth.

Additionally, the IT Manager will provide technical support to staff, conduct training sessions on new systems, and develop IT policies and procedures. They will prepare reports on system performance, security incidents, and project progress for senior management review.

Qualifications & Experience

Candidates must hold a Bachelor’s degree in Information Technology, Computer Science, or a related field. A strong academic foundation in networking, database management, and systems administration is essential for success in this role.

A minimum of three years of progressive experience in IT management or a senior technical role is required. This experience should include hands-on work with IP telephony systems, local area networks, wide area networks, and server environments. Familiarity with database platforms such as MySQL, SQL Server, or Oracle is highly desirable.

Proficiency in English is mandatory, as all documentation, communication, and reporting will be conducted in this language. The candidate should demonstrate excellent problem‑solving abilities, strong communication skills, and the capacity to manage multiple priorities simultaneously.

Preferred qualifications include certifications such as CCNA, MCSE, or relevant database administration credentials. Experience working in the microfinance or banking sector will be considered an added advantage.

Benefits & Perks

Oya Micro credit (U)-SMC LTD offers a competitive salary package that reflects the candidate’s experience and qualifications. In addition to the base salary, employees receive a monthly housing allowance to assist with accommodation costs in Kampala.

The company provides a transport facilitation scheme, which includes a fuel allowance or company‑arranged shuttle service for staff residing outside the immediate city centre. This helps reduce commuting stress and ensures punctuality.

Lunch subsidies are provided on working days, allowing employees to enjoy meals at designated partner restaurants or cafeterias near the office. This benefit supports employee well‑being and productivity during the workday.

Comprehensive health insurance coverage is extended to all full‑time staff, covering inpatient and outpatient care for the employee and their immediate dependents. The plan includes access to a network of reputable hospitals and clinics across Uganda.

Other benefits include paid annual leave, public holidays, and sick leave in accordance with Ugandan labour laws. The organization also encourages professional development through sponsorship for relevant training courses and certification exams.

How to Apply

Interested candidates who meet the qualifications and are excited about this opportunity should submit their application through the provided link. Please ensure that your updated curriculum vitae and a cover letter detailing your relevant experience are attached.

To apply, click the button below or visit the URL directly. The application deadline is 2026-09-03, so early submission is encouraged.

Apply Now

About the Company

Oya Micro credit (U)-SMC LTD is a reputable microfinance institution operating in Uganda, dedicated to providing accessible financial services to underserved communities. The company focuses on empowering small‑scale entrepreneurs and individuals through tailored loan products, savings options, and financial education.

With a strong commitment to innovation and customer service, Oya Micro credit continues to expand its branch network and invest in technology that enhances service delivery. Joining the IT team offers a chance to contribute to a mission‑driven organization that values integrity, professionalism, and social impact.

Follow @jobsinkampala on X for daily Uganda job updates!