Transport Operations Superintendent Jobs – ThreeWays Shipping Services

Job Overview

ThreeWays Shipping Services is seeking an experienced Transport Operations Superintendent to oversee national and cross-border transport operations in Kampala. This role is critical to ensuring timely, safe, and cost-effective delivery of goods across Uganda and neighboring countries. The successful candidate will lead dispatch teams, manage driver performance, and optimize fleet utilization while adhering to strict safety and regulatory standards.

Reporting to the Business Unit Manager, the Superintendent will be responsible for real-time monitoring of dispatches, route optimization, and incident response. This position requires strong leadership skills to coordinate with maintenance, clearing and forwarding, and customer service teams. The role demands a proactive approach to cost management and continuous improvement in operational KPIs such as on-time delivery and turnaround times.

With over 5 years of supervisory experience in transport operations, the ideal candidate will bring hands-on expertise in transport management systems, fleet telematics, and driver supervision. This is an opportunity to join a leading regional logistics player and contribute to the efficiency and reliability of ThreeWays Shipping Services’ transport network across East Africa.

Key Responsibilities

• Manage daily dispatch workflows including load assignment, driver routing, and real-time monitoring of active shipments.
• Optimize turnaround times and backhaul opportunities to maximize fleet productivity and reduce empty running kilometers.
• Supervise driver teams, enforce health safety and environment standards, and track performance using KPIs such as speeding incidents and rest compliance.
• Lead incident response procedures including accident reporting, breakdown assistance, and cargo security alerts.
• Coordinate with Fleet & Maintenance to ensure vehicle availability and preventive maintenance schedules are met.
• Liaise with Clearing & Forwarding teams to align documentation, customs clearance, and delivery timelines for cross-border shipments.
• Collaborate with customer service to provide accurate shipment updates and resolve delivery exceptions promptly.
• Audit trip expenses including fuel, tolls, and driver allowances to control operational costs and identify savings opportunities.
• Report on key operational KPIs such as on-time delivery, idle time, and load factor to drive continuous improvement initiatives.
• Ensure compliance with national transport laws, axle load regulations, and cross-border transit requirements across Uganda, Kenya, Tanzania, and Rwanda.

Qualifications & Experience

Essential

• Diploma or Bachelor’s degree in Transport Management, Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 5 years of supervisory or superintendent-level experience in transport operations, heavy vehicle fleet dispatching, and driver management.
• Proven experience with Transport Management Systems (TMS), fleet telematics, GPS tracking platforms, and route optimization software.
• In-depth knowledge of national transport laws, axle load limits, vehicle dimensions regulations, and cross-border permit requirements in East Africa.
• Demonstrated ability to manage driver teams, enforce safety protocols, and respond to operational incidents effectively.

Desirable

• Experience managing cross-border or long-haul transport operations across multiple East African countries.
• Familiarity with dangerous goods handling procedures and hazardous materials transport regulations.
• Background in heavy lifting, specialized cargo transport, or project logistics operations.
• Certification in occupational health and safety, defensive driving instruction, or transport risk management.
• Proficiency in data analysis tools to interpret KPI trends and support data-driven decision making.

What the Role Offers

• Competitive monthly salary commensurate with experience and qualifications in the Ugandan logistics sector.
• Company contribution to pension scheme and statutory social security benefits as per Ugandan law.
• Comprehensive health insurance coverage for employee and immediate dependents.
• Transport facilitation or allowance to support reliable commuting to the Kampala duty station.
• Opportunities for professional development through training in advanced TMS platforms and safety management systems.

How to Apply

Interested candidates should submit a detailed CV, copies of academic certificates and professional qualifications, and a cover letter outlining their suitability for the role. Please apply now by clicking the link below.

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