Food & Beverage Supervisor

Job Overview

Source Garden Hotel Jinja is seeking a dedicated Food & Beverage Supervisor to oversee daily restaurant, bar, and dining operations. This role is pivotal in maintaining high service standards, ensuring guest satisfaction, and supporting the hotel’s reputation for excellence in hospitality. The successful candidate will lead a team of service staff, manage inventory, and contribute to financial targets through efficient operations.

Located in the vibrant city of Jinja, the hotel offers a dynamic work environment where passion for food and beverage service is valued. The supervisor will act as a key liaison between kitchen and service teams, ensuring seamless coordination during peak hours. This position requires a proactive individual who can thrive in a fast-paced setting while upholding hygiene and safety protocols.

The role demands strong leadership abilities, excellent communication skills, and a customer-centric mindset. You will be responsible for training staff, handling guest feedback, and implementing standard operating procedures. This is an opportunity to grow your career in hospitality within a well-established hotel known for its commitment to quality and service.

Key Responsibilities

• Supervise daily operations of the restaurant, bar, and food service areas to ensure smooth and efficient service delivery.
• Train, schedule, and motivate food and beverage staff to maintain high performance and service standards.
• Monitor food quality, presentation, and portion control to guarantee consistency and guest satisfaction.
• Oversee inventory management, stock control, and ordering to minimize waste and control costs effectively.
• Handle cash handling procedures, process payments, and reconcile daily sales reports accurately.
• Ensure compliance with health, safety, and hygiene regulations across all food and beverage outlets.
• Address guest complaints and feedback promptly and professionally to enhance the dining experience.
• Collaborate with the kitchen team to coordinate menu execution and special event catering requirements.

Qualifications & Experience

Essential

• Bachelor’s Degree in Hotel Management, Hospitality Management, Food & Beverage Management, or a closely related field.
• Minimum of 2 years of proven experience in a food and beverage supervisory role within a hotel, restaurant, or hospitality setting.
• Demonstrated knowledge of food and beverage service standards, including proper serving techniques and etiquette.
• Strong understanding of stock control systems, cost management principles, and cash handling procedures.
• Excellent verbal and written communication skills, with the ability to interact effectively with guests and team members.
• Proficiency in using computers for inventory, scheduling, and reporting tasks, including familiarity with hospitality software.

Desirable

• Additional certification in food safety, HACCP, or responsible alcohol service is considered an advantage.
• Experience with banquet and event catering operations, particularly in managing large-scale functions.
• Familiarity with local Ugandan cuisine and beverage preferences to better tailor service offerings.
• Previous experience working in a similar hotel or resort environment in East Africa.
• Ability to speak multiple languages commonly used by tourists in Uganda, such as English, Swahili, or Luganda.

What the Role Offers

• Competitive monthly salary commensurate with experience and qualifications in the Ugandan hospitality sector.
• Access to staff meals during shifts, ensuring nutrition and convenience while working long hours.
• Transportation allowance or shuttle service to assist with commuting to and from the hotel premises.
• Opportunities for professional development and training programs to enhance hospitality skills.
• Health insurance coverage and other statutory benefits as per Ugandan employment regulations.

How to Apply

Interested candidates should submit their updated CV, copies of academic certificates, and a brief application letter outlining their suitability for the role. Please ensure all documents are clear and legible before sending. Please apply now by clicking the link below.

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