Sales Agents

Job Overview

Roke Telecom is expanding its sales team across key urban areas in Uganda and seeking motivated Sales Agents to drive customer acquisition and revenue growth. This full-time role focuses on promoting telecommunications services including internet and DSTV solutions to residential and business clients. Successful candidates will operate in designated zones including Ntinda, Bugolobi, Entebbe and the Central Business District, representing a leading Ugandan telecom provider.

The position offers an opportunity to build a career in sales within the fast-growing ICT sector while contributing to Roke Telecom’s market expansion strategy. Agents will engage directly with prospects, conduct product demonstrations and maintain customer relationships to achieve monthly sales targets. This role suits individuals aged 25-30 with proven sales aptitude and a diploma or degree qualification.

Roke Telecom values performance-driven professionals who can work independently while adhering to company sales protocols and customer service standards. The role combines field activities with administrative responsibilities including lead tracking and reporting. Candidates should possess strong communication skills and the ability to thrive in target-oriented environments.

Key Responsibilities

• Actively promote and sell Roke Telecom’s internet and DSTV services to prospective customers in assigned geographical areas including Ntinda and Bugolobi.
• Conduct daily field visits to residential and business premises to generate leads and follow up on existing customer inquiries.
• Deliver accurate product presentations and demonstrations highlighting service benefits, pricing packages and technical specifications to potential clients.
• Achieve and exceed monthly sales targets through effective prospecting, negotiation and closing techniques aligned with company objectives.
• Maintain up-to-date customer records in the CRM system including contact details, service preferences and interaction history for future reference.
• Provide timely feedback to sales management on market trends, competitor activities and customer feedback gathered during field engagements.
• Participate in regular team meetings and training sessions to enhance product knowledge and sales methodologies.
• Ensure compliance with company sales policies, ethical standards and customer data protection regulations during all client interactions.

Qualifications & Experience

Essential

• Minimum qualification of a diploma or degree from a recognised institution in any field of study.
• Proven work experience in sales, preferably within telecommunications, internet services or related technology sectors.
• Age between 25 and 30 years as specified in the requirements to ensure suitability for the role’s demands.
• Ability to work independently in the field while maintaining regular communication with supervisors and team members.
• Valid Ugandan national identification document and willingness to undergo background verification checks.

Desirable

• Prior experience selling DSTV subscriptions or insurance products demonstrating familiarity with subscription-based service models.
• Knowledge of Kampala’s urban geography including Ntinda, Bugolobi, Entebbe and CBD areas for efficient territory navigation.
• Proficiency in using smartphones and basic sales applications for lead management and customer follow-up activities.
• Strong interpersonal skills with ability to build rapport quickly with diverse customer segments across different socioeconomic backgrounds.
• Basic understanding of telecommunications industry trends and competitive landscape in the Ugandan market.

What the Role Offers

• Competitive monthly salary structure combined with performance-based commissions tied directly to individual sales achievements.
• Company-provided transportation allowance to facilitate movement within assigned sales territories including fuel and vehicle maintenance support.
• Access to ongoing professional development through regular product training sessions and sales technique workshops conducted by experts.
• Eligibility for health insurance coverage after probationary period including access to private medical facilities for employees and immediate family.
• Clear career progression path within Roke Telecom’s sales division with opportunities to advance to senior agent or supervisory roles based on performance.

How to Apply

Interested candidates should submit a detailed curriculum vitae, certified copies of academic certificates and transcripts, and contact information for three professional referees. All applications must have the email subject line clearly stating “Sales Agents” to ensure proper routing. Please apply now by clicking the link below.

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